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2020 Predictions: AI and IoT
December 30, 2019


There’s no denying that 2019 saw an increase in the usage of IoT devices. While most of these devices have changed our lifestyles, many of us have become way too dependent on them as well. Be it for working people, student, kids or even senior citizens, every one of us increasingly relies on IoT devices to complete our daily routines.

The success of IoT devices also goes down to connectivity and the increased usage of AI. Once 5G is fully implemented, the amount of data and insights from IoT devices will surely disrupt more processes. But until then, AI will still have a big role to play in ensuring automation processes carry on without any glitches. It’s difficult to predict just how AI and IoT will continue to impact our lives, however here below is what some industry experts had to say about the subject

Aruba – Larry Lunetta, Vice President of Security and Wireless LAN Marketing at Aruba, a Hewlett Packard Enterprise company

In 2020, AI-based, increasingly autonomous security technologies will become more prominent as emerging technologies such as IoT and edge computing applications consume security practitioners who will require a more efficient way to secure their organisations.

AI-powered automation, heightened programmability and the ability to take action based on insights are all attributes of a modern, self-validating network.

In 2020, we’ll see continued advancements in the areas of data analysis and security, among others, which will enable the process of network management to go from proactive to predictive, easing the burden on network managers and allowing them to focus their efforts on business-impacting issues.

This will enable IT teams to not only take a proactive stance, but will allow systems to predict when issues will occur based on nuanced patterns, behaviour monitoring and network health, easing the pressure on IT resources even more.

Lenovo Malaysia – Varinderjit Singh, General Manager, Lenovo Malaysia

Artificial intelligence (AI) will continue to provide solutions, which improve lives, workplace processes, and services. For example, IDC predicts that by 2024, more than 60 percent of luxury hotels worldwide will have deployed a customer-facing smart assistant that leverages AI to drive better customer experience. There will also be a greater focus on how AI can be deployed responsibly so that the benefits can be enjoyed on a societal scale.

While the cloud is replacing conventional data centres at the network core, the edge will emerge as a complementary source of IT infrastructure, supporting innovative technologies that promise to extend the use and impact of technology into entirely new domains. With over 20 billion things projected to be connected to the Internet by 2020, more businesses will move data analytics and AI-powered apps to edge computing to reduce latency, lighten core server loads and improve business operations.


DigiCert – Dean Coclin, Senior Director, Business Development at DigiCert

Hackers will continue to find vulnerabilities in IoT devices. Security is usually not top of mind when these devices are developed, but consumers are becoming more concerned about recent privacy breaches. In addition, they will have to heighten their security awareness when using products. Although industry IoT security has improved especially for critical systems such as automotive, SCADA and healthcare, there are still a lot of risks and vulnerabilities. States are filling the hole by adopting their own acts, but this will make compliance very difficult for companies due to the patchwork nature of adoption. Singapore is currently working hand in hand with the Netherlands towards a global standard of securing IoT devices.


Final words – Technology will continue to disrupt in 2020 with AI and IoT devices most likely dominating most industries and having a strong influence on how they plan their strategies moving forward. From workplace mobility to other use cases, it will be interesting to see how 5G will also have an impact on IoT devices and AI.