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Alibaba DingTalk Lite Version Available to Support Virtual Communications at Scale
April 10, 2020 News

 

Alibaba’s enterprise communications and collaboration platform, DingTalk, introduced its lite edition available to download on multiple app stores, in order to support local businesses and schools with challenges brought by the COVID-19 pandemic.

The free-to-download communications app supports video-conferencing for over 300 people simultaneously, a thousand people live-broadcast function in high-definition quality, photo and video sharing and basic one-to-one text communications. The app, currently with the interface languages available in Japanese, English and Traditional Chinese, is tailored for users in Japan, Malaysia, Singapore, Hong Kong and Macau.

“With rising demands on remote working and distance learning due to the coronavirus outbreak, we hope to leverage our leading technology to support businesses and schools to maintain operation as much as possible,” said DingTalk CTO Hugo Zhu.

Due to an increasing number of cities implementing different levels of lockdowns and self-isolation, Zhu added that video-conferencing for businesses and live broadcast for online classes have seen the strongest demand in Asia.

 

Key features in DingTalk Lite include the ability to:

  • Invite 1,000 participants into one live-broadcast group, while the broadcast can be shared with multiple groups simultaneously to maximize viewership;
  • Hold a video conference with up to 302 people across different geographies. This mode supports screen- and file-sharing, “beautify mode” to smooth out facial features and a recording function for playback later;
  • Create group chats with up to 1,000 members each, send notifications to all or selected participants and communicate freely via AI-enabled translation of messages in 14 languages including Chinese, Japanese, English;
  • View an enterprise’s organizational chart and easily find colleagues within an organisation.
  • Support multiple operating systems including iOS, Android, Mac and Windows

 

Leveraging the secure and resilient global infrastructure of Alibaba Cloud, the data intelligence backbone of Alibaba Group, DingTalk has been able to deliver high-definition video-conferencing and live-broadcasting with low latency, amid surging demand for telecommunications in recent months. During the virus outbreak, some 10 million enterprises in China have used DingTalk for remote work, and over 120 million students across China attended online classes through DingTalk.

“We are dedicated to sharing Alibaba’s proven technologies in the fight against COVID-19. In Malaysia, we have worked closely with MDEC to help SMEs cope with the digital transformation and maintain productivity under the unprecedented Movement Control Order (MCO) by holding a series of online workshops via DingTalk,”said Jordy Cao, General Manager, Alibaba Cloud Intelligence Malaysia and Thailand.

DingTalk also offered its live streaming and group chat functions to support the International Medical Expert Communication Platform, an online destination designed for medical experts around the world to communicate seamlessly with each other and share their invaluable experience fighting COVID-19.

Dingtalk was also mentioned by UNESCO as one of the platforms that can facilitate distance learning during the coronavirus outbreak.

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